Professor of Information Systems, College of Business, California State University, Long Beach; Visiting Professor, School of Accountancy and Business, Nanyang Technological University, Singapore
Expert systems and multimedia are being incorporated into organizations at increasing rates because, while being independently developed, they possess capabilities appropriate for integration with each other. This paper examines the potential for such integration, providing support to users beyond the capabilities of each independently used technology. An integrated system, essential to the city of Los Angeles during the 1992 riots and the 1994 earthquake, is examined to demonstrate the usefulness and benefits of expert systems and multimedia integration. The potential for this integration is further explored by examining issues related to an integration framework where the two technologies support each other. Three integrated prototype systems are reviewed to promote the legitimacy of expert systems and multimedia integration. Preliminary findings conclude that this integration will offer benefits to various applications.
Expert systems are emerging as a powerful tool for decision making. Integrating expert systems with decision support systems may enhance the quality and efficiency of both computerized systems. This article examines possible connections between the two technologies and discusses some issues related to their integration. The objective of this article is to describe and discuss some issues of DSS/ES integration. Attaining this goal will be difficult for the following reasons. First, there is no consensus on what an ES is, and what constitutes a DSS [8]. Second, there are varying opinions regarding the potential for integration of these technologies. This paper will summarize the current state of DSS/ES integration, and present two frameworks for integration: ES integration into the conventional DSS components,. Expert systems are emerging as a powerful tool for decision making. Integrating expert systems with decision support systems may enhance the quality and efficiency of both computerized systems. This article examines possible connections between the two technologies and discusses some issues related to their integration. The objective of this article is to describe and discuss some issues of DSS/ES integration. Attaining this goal will be difficult for the following reasons. First, there is no consensus on what an ES is, and what constitutes a DSS [8]. Second, there are varying opinions regarding the potential for integration of these technologies. This paper will summarize the current state of DSS/ES integration, and present two frameworks for integration: ES integration into the conventional DSS components.